KC Creation Co., Ltd. collects and uses personal information as follows to respond to and process customer inquiries.

• Items Collected: Name, contact number (phone number), email address, inquiry details
• Purpose of Collection: To receive and confirm customer inquiries, provide responses, facilitate communication, and manage consultation records
• Retention and Use Period: Retained for one year from the date of collection and then disposed of. If retention is required by relevant laws, the retention period shall comply with the applicable regulations.
• Right to Refuse Consent and Disadvantages: You have the right to refuse consent to the collection and use of personal information. However, if you do not consent, submitting an inquiry may not be possible.